Our Secret Shopper Program
for restaurants and bars is unparalleled in the service industry. Moreover, our secret shopper program has helped many entrepreneurs increase profits tremendously. What do we do? First, analyze the needs of the client. Second, form a plan on how to implement the shopping. Third, come to an agreement. Fourth, execute the plan. Finally, report back to the entrepreneur with full details about the performance of the staff, including management.
Do I Need a Secret Shopper Program
Many entrepreneurs may ask themselves "Do I need a secret shopper?". One may find themselves asking why. In short, the most important part of any business is security. Additionally, security needs are found in many facets of restaurants and bars. For example, if one employee is misappropriating $25.00 per night, five nights per week, it amounts to a $6250.00 loss on an annual basis. Oftentimes, employees do not realize the gravity of the situation. Similarly, restaurant and bar owners place their financial lives on the line to own and operate their businesses. Understandably, keeping your restaurant or bar secure and functioning efficiently is the key to staying alive in today's marketplace. We employ many creative tactics to keep your staff honest, reliable, and alert.
Who Works With Our Secret Shopping Program
Our secret shopping program has been around for over a decade. We were first approached by a large Southern California Casino. Our reports back to the casino were concise and accurate. Furthermore, the relevant information was returned to the casino and helped increase profits in double digits. Shortly after, a former manager in one of the outlets of the casino called us and the rest is history. Currently, we consult or secret shop the corner bar all the way up to some of the largest venues in Southern California.
I'm Interested - How Do I Get Started
Simply fill out the "Contact Us" form. In the "comments" section please indicate you need a secret shopper. Our consultant will call you to find out exactly what your needs are. He will quote you a price over the phone.
If you feel like something is not right, it usually is not. Bring solace back to your life and your business by knowing your staff is doing the right thing.